Unlocking the Puzzle: New Study Reveals the Complexities and Burdens of Passported Benefits
Low-income individuals in Israel, face significant difficulties when trying to access passported benefits. Despite being eligible for various benefits such as tax discounts and rent assistance, many struggle to navigate the complex bureaucratic processes involved in claiming them. Eligibility complexities, varying automation levels, and different service delivery methods, hinder access in many cases to much-needed support. The decentralization of benefits and inadequate coordination among entities further exacerbates these challenges.